Terms of Service – Limitless MFG

OVERVIEW
This website and services are operated by Limitless MFG, LLC (“Limitless,” “we,” “our,” or “us”). By visiting our site and/or engaging our services, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users, including browsers, vendors, customers, and partners.

By purchasing services, placing an order, or paying a deposit, you agree to these Terms. If you do not agree, you may not access our site or services.

1. Services Provided

Limitless MFG provides brand development, design, production, fulfillment, and related services. Due to the custom nature of our work, standard e-commerce consumer protections may not apply.

2. Deposits & Sampling

  • All projects require a deposit before sampling or production begins.

  • Deposits are non-refundable once sampling has started, except as outlined in our Refund Policy.

  • Samples are developmental, and multiple rounds may be required. Dissatisfaction with an early sample is not grounds for refund.

  • If Limitless makes a vital error (outside of the approved tech pack), we will correct it at our cost. If errors are due to missing or changed details from the client, an additional sample fee (starting at $200) may apply.

3. Tech Pack as Source of Truth

  • All specifications must be documented in the finalized tech pack.

  • Instructions communicated via text, email, or phone that are not in the tech pack are not binding.

  • Limitless is not responsible for omissions or errors that result from incomplete client-provided tech packs.

4. Production Liability

  • Industry spoilage allowance: up to 3% for standard orders; up to 5% for rush orders (<14 days).

  • Minor variations in print placement (up to 0.25”) are within tolerance.

  • Limitless is not liable for misprints, spoilage, or defects within these tolerances.

  • Shipping liability transfers to the carrier once orders leave our facility.

5. Refund & Return Policy

Our services are custom. Refunds and returns differ from standard retail:

  • Samples & Deposits: Non-refundable except in cases of non-delivery or mutual agreement not to proceed.

  • Bulk Orders: Deposits non-refundable once materials are secured. Refunds considered only for non-delivery or errors beyond industry tolerances.

  • Defects/Damage: Must be reported in writing within 72 hours of delivery. Valid claims will be reviewed for reprint, credit, or partial refund at Limitless’s discretion.
    Full Refund Policy is posted here: [Refund Policy].

6. Intellectual Property

  • Clients retain ownership of their logos, trademarks, and brand assets.

  • Limitless retains ownership of any designs, graphics, mockups, or creative produced by our team until full payment is received.

  • Clients may not reproduce Limitless-created assets without payment in full or written consent.

  • Limitless reserves the right to include work in our portfolio unless otherwise prohibited in writing.

7. Payment & Billing

  • Orders must be paid according to agreed terms (deposit + balance or retainer schedule).

  • Limitless reserves the right to refuse or cancel services for non-payment or breach of Terms.

8. Limitations of Liability

Limitless MFG is not liable for indirect, incidental, or consequential damages, including lost profits, delays due to carriers, supply chain issues, or circumstances outside our control (see Force Majeure).

9. Force Majeure

Limitless shall not be held liable for delays or failures caused by circumstances beyond our control, including but not limited to natural disasters, labor strikes, pandemics, shipping disruptions, or material shortages.

10. Governing Law

These Terms are governed by the laws of the United States and the State of California.

11. Changes to Terms

We may update these Terms at any time by posting revisions to this page. Continued use of our services constitutes acceptance of the updated Terms.

12. Contact Information

Questions about these Terms should be sent to:
📧 sales@limitlessmanufacturinggroup.com